Privacy Policy – Diganta BD

At Diganta BD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information – Name, phone number, email address, billing/shipping address.

  • Payment Information – Payment details (processed securely through trusted gateways; we do not store card information).

  • Account Information – Username, password, and preferences if you create an account.

  • Technical Information – IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders.

  • To communicate order updates, promotions, and offers.

  • To improve website performance, design, and user experience.

  • To provide customer support and resolve issues.

  • To ensure secure transactions and prevent fraudulent activity.

3. Sharing Your Information

We respect your privacy. Diganta BD does not sell or rent your personal data to third parties. However, we may share limited information with:

  • Delivery Partners – To deliver your products to your address.

  • Payment Gateways – To securely process transactions.

  • Service Providers – For website hosting, analytics, or customer support.

4. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and provide a personalized shopping experience. You can manage or disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, please note that no method of online transmission is 100% secure.

6. Your Rights

As a valued customer, you have the right to:

  • Access, update, or delete your personal information.

  • Opt out of promotional emails and SMS.

  • Request details on how your information is being used.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of external sites.